Get in Touch With Us
Got a question about a review, spotted something that needs updating, or just want to tell us what you think of a site we've covered? This page explains how to reach the Online Casinos California team and what we can (and can't) help with.
How to Email Us
The best way to contact us is by email at [email protected]. We read every message that comes in and try to reply within two working days, though it can take a little longer during busier periods.
To help us get back to you faster, tell us upfront what your message is about — a review correction, a general question, or feedback on our content. That way it reaches the right person without going back and forth.
What We Can Help With
- Review accuracy — If an offer, bonus term, or piece of information on one of our California casino reviews looks out of date or wrong, tell us. Operators change their promotions and terms often, and we want our pages to reflect that.
- General questions — Not sure how a welcome bonus works, what payout speeds to expect, or how we rank sites? Ask us directly.
- Content suggestions — If there's a topic related to online gambling in California you'd like us to cover, such as banking options or new site launches, let us know.
- Partnership or editorial enquiries — If you represent a gaming brand or media outlet and want to discuss working with us, introduce yourself and explain what you have in mind.
What We Can't Do
We're an independent review and comparison site, not an operator. We can't process deposits or withdrawals, resolve account issues with a casino, or override the terms of a bonus. For anything account-specific — a delayed payout, a locked account, or a bonus dispute — you'll need to contact the casino's own customer support team directly, usually through live chat or the support email listed on their site.
If you're comparing where to sign up in the first place, our Best Non GamStop Casinos page covers a related set of options worth reading alongside our main California rankings.
If You Need Support With Gambling
If gambling has stopped being fun, or you're worried about your own play or someone else's, please reach out for help rather than emailing us about it. Free, confidential support is available around the clock:
- National Problem Gambling Helpline: 1-800-GAMBLER
- California problem gambling resources, including CalGETS, are also available for state residents seeking treatment and self-exclusion support.
These services are staffed by trained specialists, not our editorial team, and they're a far better first stop for anything related to gambling harm.
Before You Write In
A quick checklist that helps us respond faster:
- Check whether the answer is already covered on the relevant review page
- Include the name of the casino or page your message relates to, if applicable
- Keep account passwords, ID documents, or payment details out of your email
- Allow two working days before following up
A Word on Who This Site Is For
Online Casinos California is intended for readers aged 21 and over who are legally able to gamble online in California. We don't provide advice on legal or tax matters — for questions about the legality of real-money play in your specific situation, consult a licensed attorney or tax professional rather than relying on our content.
Thanks for taking the time to reach out. Whether it's a correction, a question, or feedback on how we cover California online casinos, we're glad to hear from you.